I found Richard’s approach friendly and non-judgmental and it was instantly clear to me that he knew his stuff. After just one visit to his site I was already making positive changes in my family. My kids now sleep with their doors closed, and my eldest is taking responsibility for getting ready for school by writing a list of tasks for her and her sister to tick off in the morning. The most simple of things really do make a difference. I already feel calmer and more confident and am looking forward to trying more of the tips that Richard has up his sleeve.